USA: Digital interactions influence 36% of in-store sales

A recent study released by Deloitte « The New Digital Divide » proves that digital has a significant effect on in-store shopping behavior. Indeed, according to the report, today in the U.S., digital interactions drive 36% of in-stores sales and this number will likely to increase to 50% by year end. Moreover, digitally connected shoppers convert at a 40% higher rate than people not consulting devices, and 22% of them spend more as a result.

From this report, it is clear that retailers have to create integrated digital strategies.















For more information, you can download the complete report here or the infographic.


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